Cookie Policy
This Cookie Policy explains how Tutor Doctor Management Services, Inc. (“Tutor Doctor”, “we”, “us” or “our”) uses cookies and similar technologies on www.tutordoctor.com, including the pages of our local franchise offices (together, the “Website”). It should be read together with our Privacy Policy.
1. About us
The Website is operated by Tutor Doctor Management Services, Inc. Each local Tutor Doctor office is an independently owned and operated franchise. If you have any questions about this policy, please contact us at legal@tutordoctor.com.
2. What are cookies and similar technologies?
Cookies are small text files that are placed on your device when you visit a website. We also use similar technologies, including tracking pixels, tags, local storage and the scripts that operate live chat and session analytics services. In this policy, we refer to all of these as “cookies”.
Cookies may allow your browser or device to be recognized, and the information they collect may be personal information under applicable privacy laws.
3. How we obtain your consent
When you first visit the Website, a cookie banner asks for your consent. Until you make a choice, we use only cookies that are strictly necessary for the Website to function. You may:
- select Accept All to allow all categories of cookies;
- select Reject All to allow strictly necessary cookies only; or
- select Customise to choose which categories to allow.
The Website remains fully available whichever option you choose. Closing the banner or continuing to browse does not constitute consent. Your choice is stored for six months, after which we will ask you again. We will also ask you again if we make material changes to the cookies we use.
4. Categories of cookies
| Category | Purpose | Consent required | Examples |
| Strictly necessary | To keep the Website secure, make it accessible and record your cookie preferences | No | Cloudflare, CookieYes, Google reCAPTCHA, accessiBe, site identification |
| Functional | To provide live chat, scheduling tools and embedded video content | Yes | LeadConnector, ApexChat, ClientPoint, Calendly, YouTube |
| Analytics | To measure visits and understand how the Website is used, including session analytics that record clicks, scrolling and page navigation | Yes | Google Analytics, Microsoft Clarity, Ahrefs |
| Advertising | To measure the effectiveness of our advertising and show relevant advertisements on other websites | Yes | Google Ads, Meta Pixel |
Session analytics tools do not record the text you type into forms. We do not currently use performance cookies.
5. Cookies used on the Website
The table below lists the cookies currently in use on the Website, including the provider, purpose and duration of each. It is updated automatically following each scan of the Website.
6. Third-party providers
The following providers set or access cookies on the Website. With the exception of Cloudflare, CookieYes, Google reCAPTCHA and accessiBe, they do so only where you have consented to the relevant category.
| Provider | Service | Category | Where used |
| Google LLC | Google Analytics, Google Tag Manager | Analytics | All pages |
| Google LLC | Google reCAPTCHA | Strictly necessary | Pages with forms |
| Google LLC | Google Ads | Advertising | Selected local office pages |
| Google LLC (YouTube) | Embedded video | Functional | Pages with video content |
| Meta Platforms, Inc. | Meta Pixel | Advertising | Selected local office pages |
| Microsoft Corporation | Microsoft Clarity | Analytics | All pages |
| Ahrefs Pte. Ltd. | Website analytics | Analytics | All pages |
| LeadConnector | Live chat | Functional | Selected local office pages |
| ApexChat / LiveLeads | Live chat | Functional | Selected local office pages |
| ClientPoint | Live chat | Functional | Selected local office pages |
| Calendly LLC | Appointment scheduling | Functional | Selected local office pages |
| Cloudflare, Inc. | Security and bot protection | Strictly necessary | All pages |
| CookieYes Limited | Consent management | Strictly necessary | All pages |
| accessiBe | Accessibility tools | Strictly necessary | All pages |
Certain local franchise offices use their own Google Ads or Meta accounts on their local pages. Each franchise is responsible for the personal information collected through its own advertising accounts. Tutor Doctor operates the Website and the consent banner, and these tools are loaded only where you have given consent.
7. Sale and sharing of personal information (United States)
We do not sell personal information for money. If you consent to advertising cookies, advertising providers such as Google and Meta receive information about your use of the Website, such as pages visited and device identifiers. Under certain US state privacy laws, including the California Consumer Privacy Act, this may be considered “selling” or “sharing” personal information for targeted advertising.
Advertising cookies are off unless you choose to allow them. You may opt out at any time by selecting Reject All, by switching off advertising cookies in your preferences, or by selecting “Your Privacy Choices” at the bottom of any page. We do not knowingly sell or share the personal information of consumers under 16 years of age.
8. International transfers
Tutor Doctor is based in Canada, and some of our providers process information in the United States and other countries. Where personal information of visitors from the United Kingdom or European Economic Area is transferred, we rely on safeguards recognized under applicable law, such as adequacy decisions, the EU-US Data Privacy Framework and its UK Extension, or standard contractual clauses.
9. Managing your preferences
You may change or withdraw your consent at any time by selecting the cookie icon at the bottom left of any page, or “Your Privacy Choices” in the footer, adjusting your preferences and saving your choice. Withdrawal takes effect from the next page you visit, and cookies in the categories you have disabled will be removed where technically possible. Withdrawing consent does not affect any processing carried out before withdrawal.
You can also block or delete cookies through your browser settings. If you delete all cookies, you will be asked for your preferences again on your next visit.
10. Changes to this policy
We will update this policy when we make changes to the cookies we use. The date of the most recent update is shown below.
11. Contact us
If you have any questions about this policy or wish to exercise your privacy rights, please contact us at legal@tutordoctor.com. For more information on how we process personal information, please see our Privacy Policy.
Last updated: November 6, 2026